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Coaching

A coach possesses skills, ones that assist in solving problems and developing long term solutions that work. Coaches teach, advise, give feedback and offer suggestions, all of which are equally important elements for successful coaching in business. Here’s some tips on how to coach successfully within your business:

  • Provide frequent feedback
  • Keep the long term goals in sights
  • Communicate openly
  • Celebrate achievements
  • Balance of teamwork and individual growth
  • Action planning

Mentoring

Mentors in business are important for future success, defined as “an experienced and trusted advisor”. This previous experience is beneficial when training the leaders of tomorrow. As followed are 5 suggested steps on how to begin mentoring in your workplace:

  1. Define Objectives and Purpose
  2. Determine a Mentor-Mentee Pairing Process
  3. Informal Training
  4. Communicate
  5. Evaluate

The Difference between Coaching and Mentoring

  • While both are alike, they differ in their goals, mentoring focuses on developing one’s career, while coaching focuses on developing a certain area or solving a specific issue

Conflict Resolution

Problems will arise and conflicts will commence, but resolving this conflict in an effective and professional way is the key to success. The steps to achieve this are as follows:

  1. Talk with the other person
  2. Focus on behaviour and events, not on personalities
  3. Listen carefully
  4. Identity points of agreement and disagreement
  5. Prioritize the areas of conflict
  6. Follow through on your plan
  7. Build on your success

Coaching (in reference to conflict)

To coach in times of conflict is to use a set of skills and strategies to support people’s ability to engage in, manage, or productively resolve conflict. This process is composed of 6 steps to help you effectively coach your way through conflicting times, they are as followed:

Step 1: Build Rapport

Step 2: Overview of Coaching Process

Step 3: Identify Client’s Goals

Step 4: Client’s Sharing of Perspectives

Step 5: Explore and Test Options

Interim Step: Define Next Steps (for next coaching session)

Step 6: Define Next Steps