This workshop concentrates on the pre-interview preparation, developing questions and their value, the interview techniques that get specific, behavior-based examples of past performance, and the strategies that follow through on this process. This workshop takes the behavioural interview even further with a twelve-step process to hiring top performers.

How You will Benefit:

• Have a process for creating competency requirements for any given position
• Understand why behavioural interviews are two to five times more accurate than traditional interviews.
• Identify the principles of behavioural, performance-based selection methods.
• Recognize the pattern of behavioural questions and use this pattern to design job-specific, behavioural, performance-based questions.
• Enhance professional interviewing skills with effective communication strategies and behavioural interviews techniques
• Develop a defensible scoring and evaluation process

What You Will Cover:

• The cost of hiring errors
• Why use behavioural interview techniques
• How to get the information you need
• How to identify competencies and performance dimensions
• Testing
• Writing the interview questions
• Defensible resume screening
• Developing an effective interview format
• Ethical and legal issues
• Interviewing techniques
• Reports vs. proposals
• Reference Checks