This intensive one day workshop will show you how to accommodate your customers in your work and surrounding environment. This workshop will be presented by Accessibility Experts who will give you the experience and knowledge to break the accessibility barrier.

The hands on exercises, case studies, PowerPoint’s and workbook will assist you with compliance with the legislation that came into effect January 2010 for Public Organizations and you must be completely trained and prepared for by 2012 for Private Sector Service Industries under the accessibility for Ontarians with Disabilities Act and other legislations.

How you will benefit:
You will come away from the workshop knowing how to develop, implement and interpret the following:

• Policies, practices and procedures
• Service animals and support people
• Notice of disruptions in service to people with disabilities
• Training for staff
• Feedback process
• Notice of availability and format of documents
• Check Lists